Common Records Schedule User Guide If you have not used the Common Records Schedule see Getting Started with the CRS before using this guide. ContentsIntroduction Introduction Scope Roles and Responsibilities Step 1: Classify Records Classify Records Functions File Classes Office of Primary Responsibility Creating a File Plan Step 2: File and Maintain Records File and Maintain Records Recordkeeping Systems Official Format Keeping Track of Files and Folders Opening Files and Folders Using Documents and Files Closing Files and Folders Creating an Office RIM Protocol Step 3: Retain Records Retain Records Retention Triggers OPR versus non-OPR Permanent Retention Records Storage Step 4: Dispose of Records Disposition Disposition Methods Special Issues Special Issues in Records Management Email Case Files Electronic Databases and Systems Vital Records Feedback and Assistance Appendix Appendix Sample of a File Plan